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ALL OF OUR GASOLINE UNITS ARE WARRANTIED FOR THE LIFE OF THE ORIGINAL PURCHASER (DIESEL ITEMS CARRY A STANDARD SIX MONTH WARRANTY, WHILE EXTENDED WARRANTIES ARE AVAILABLE AT TIME OF PURCHASE); AT ECM DEPOT WE ARE COMMITTED TO OUR CUSTOMERS FOR EXCEPTIONAL WORK QUALITY AND UNPRECEDENTED SERVICE. OUR WARRANTY APPLIES ONLY TO THE ORIGINAL PURCHASER OF THE ENGINE CONTROL MODULE OR THE TRANSMISSION CONTROL MODULE; IT IS NOT TRANSFERABLE NOR REDEEMABLE WITHOUT PROOF OF PURCHASE AND IDENTIFICATION MATCHING ORIGINAL BUYERS INFO.  OUR WARRANTY COVERS IT FOR COMMERCIAL USE AS WELL AS ANY HEAVY DUTY VEHICLE USAGE, AS LONG AS YOU ARE THE ORIGINAL PURCHASER OF THE UNIT. ALL ECMS MUST BE INSTALLED BY A CERTIFIED TECHNICIAN, ANY IMPROPER INSTALLATION OR PROPER INSTALLATION MISDIAGNOSES ARE NOT COVERED IN OUR WARRANTY POLICY. AUTO ECM ELECTRONICS DOES NOT ASSUME LIABILITY TO PAY ANY LABOR, AUTO RENTAL, TOWING, LIVING EXPENSES, OR ANY OTHERS, ETC, UNDER ALL CIRCUMSTANCES. ALL MERCHANDISE ARE TESTED AND SHIPPED, ONCE CUSTOMER ACCEPTS THE SHIPMENT, THERE IS ABSOLUTELY NO REFUND ALLOWED, ONLY REPLACEMENT WARRANTY WILL BE ISSUED. LIFETIME WARRANTY POLICY R & R & CORE RETURN POLICY. NO REFUNDS WILL BE ISSUED AFTER PURCHASE OF UNIT; IN SUCH CASE AS THE RECEIPT OF A FAULTY UNIT, A REPLACEMENT WILL BE PROVIDED OR A REBUILD OF THE CORE MADE AVAILABLE, WHICHEVER IS DEEMED MORE EXPEDIENT BY OUR TECHNICIANS. ALL ECMS MUST ACCOMPANY COPY OF ORIGINAL INVOICE. ALL ECMS BEING SENT IN FOR WARRANTY MUST HAVE PRIOR APPROVAL FROM WARRANTY DEPARTMENT AND MUST HAVE A RETURN NUMBER WITH IT; WARRANTY DEPARTMENT WILL SUPPLY RETURN NUMBER, WITHOUT IT, UNITS WILL NOT BE WORKED ON. ANY TAMPERING WITH OUR SEAL AUTOMATICALLY VOIDS THE WARRANTY. ANY ECM OR TCM DAMAGE CAUSED BY EXTERNAL ELECTRICAL PROBLEM, WHERE BOARD IS NO LONGER REPAIRABLE WILL VOID THE WARRANTY. ANY DAMAGE CAUSED TO THE ECM BY COLLISION, WATER DAMAGE, CORROSION, RUST CONTAMINATION WILL VOID THE WARRANTY. WE DO NOT REFUND ANY PART OF MONEY INCURRED ON SHIPMENT TO OR FROM OUR FACILITY. ALL UNITS REPAIRED UNDER WARRANTY ARE SHIPPED ON REGULAR GROUND SHIPMENT, THEIR WILL BE NO SECOND DAY OR NEXT DAY AIR WARRANTY SHIPMENT UNLESS CUSTOMER PAYS FOR EXPEDITED SHIPMENT AT THAT TIME. ALL SHIPPING IS DONE VIA UPS, WE DO NOT INSURE ANY PACKAGES, AND WE ARE NOT LIABLE FOR ANY UNIT IF LOST OR DAMAGE BY UPS. WE DO NOT REIMBURSE FOR SHIPPING COST.(plz note we ship daily, and ups loosing or damaging package is very rare). ALL R & R UNITS IF FAILED TO PERFORM, MUST BE SENT BACK TO AUTO ECM ELECTRONICS FACILITY FOR TESTING, AND IF A UNIT FAILS TO BE REPAIRED, WILL BE REPLACED WITH SAME PART NUMBER, IN THAT CASE CUSTOMER MUST TAKE RESPONSIBILITY OF ACCRUING ADDITIONAL CHARGES WHICH MAY HAPPEN IN CASE OF REPROGRAMMING OR SETTING THE CODE FOR THEFT SECURITY OR GETTING THE IGNITION KEY TO COMMUNICATE WITH THE IMMOBILIZER. ALL R & R UNITS, IF NO PROBLEM IS FOUND WILL HAVE A $75.00, TEST FEE CHARGED, AND NO SHIPPING MONEY WILL BE REFUNDED. ALL CORES MUST BE RETURN IN THE ORIGINAL BOX, IF FURNISHED WITH THE RETURN LABEL; IT MUST BE PLACED ALONG WITH THE ORIGINAL ORDER NUMBER TO GET PROPER CREDIT BACK TO YOUR ACCOUNT. IF NO RETURN LABEL IS ENCLOSED, ONE WILL BE FAXED TO FACILITATE THE CORE RETURN. ALL CORES MUST BE REPAIRABLE; NO REFUND WILL BE ISSUED IF CORE IS WATER DAMAGED. TAMPERED, OR WORKED ON. THE CORE MUST HAVE THE SAME PART NUMBER AS THE ORIGINAL ONE WAS ORDERED. ANY CORE WHERE THE BOARD IS BURNED THROUGH IS NOT ACCEPTABLE. ANY OEM PART NUMBER INFO MISSING OR NOT READABLE, CORE REFUND WOULD NOT BE ISSUED. CUSTOMERS, WHO HAVE BOUGHT ECM OR TCM OUTRIGHT, SENT THE CORE BACK WITH IN 30 DAYS FROM THE DATE OF PURCHASE. ALL CORE RECEIVED AFTER 30 DAYS WILL BE CHARGED A 10 PERCENT FEE OF THE CORE VALUE. ALL CORE CREDITS ARE ISSUED ON THE 16TH, AND THE 1ST OF THE MONTH. IF ALTERNATE PROBLEM IS FOUND AFTER RECEIPT OF OUR UNIT, INDICATING ANOTHER PROBLEM WITH VEHICLE OTHER THAN THE CONTROL MODULE, A RETURN WILL NOT BE GRANTED; OUR UNITS WILL NOT BE PURCHASED FOR TESTING ON BEHALF OF THE VEHICLE TECH. IF ORIGINAL FAILURE OF THE ECM WAS DUE TO ANOTHER ISSUE ON THE VEHICLE, AND THAT ISSUE IS NOT REMEDED BEFORE INSTALLATION OF REBUILT UNIT, WARRANTY WILL NOT BE PROVIDED DUE TO FAILURE OF VEHICLE TECHS RESPONSIBILITY OF CORRECTING THE ORIGINIAL PROBLEM. RETURNED UNITS MUST HAVE DIAGNOSTIC PRINTOUT, WORK ORDER PRINTOUT, OR DEALER NOTES PROVIDING PROOF OF VEHICLE DIAGNOSTICS POINTING TOWARDS FAILURE OF REPLACEMENT OR REBUILT UNIT.  OUR TECH WILL CORROBORATE SUCH INFORMATION WITH BENCH TEST OF UNIT IN ORDER TO CORRECT OUTSTANDING ISSUE. Core Deposit in Regard To Heavy Duty Sales Such as Cummins, Detroit Diesel, Dodge Diesel, etc. Replacement Units are shipped with a Return Label from UPS, with which the customer is to ship their core back for the exchange If core units are not received back within 10 days, deposit for said core will be FORFEITED, and warranty for replacement unit annulled. Cores received must be rebuild able, with no direct shorts are broken plugs; cores received in such condition will not be accepted. Cores not meeting this criteria can be returned to the customer upon request, at which time another core with matching number can be sent to retrieve core deposit.  ECM DEPOT DOES NOT AUTHORIZE OR GRANT PERMISSION TO ANY PERSON, AGENT, REPAIR SHOP, DEALER, ORGANIZATION, COMPANY TO CHANGE OR AMEND OUR POLICY, FURTHERMORE WE RESERVE THE RIGHT TO MAKE CHANGES, OR MODIFY OUR POLICY. IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT OUR CUSTOMER SERVICE DEPARTMENT, AT 1-866-943-6756.